By Dee W. Hock, Visa International

In delivery of the Chaordic Age, Dee Hock argues that conventional organizational kinds can now not paintings simply because firms became too advanced. Hock advocates a brand new organizational shape that he calls ""chaordic, "" or at the same time chaotic and orderly. He credit the global good fortune of VISA with its chaordic constitution -- it's owned by way of its member banks which either compete with one another for purchasers and needs to cooperate via honoring one another's transactions throughout borders and currencies. The publication exhibits how those similar chaordic innovations are actually being positioned into perform in a extensive variety of industrial, social, neighborhood, and govt organizations.

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Extra info for Birth of the chaordic age

Sample text

Or will we emerge from the eggshell of our Industrial Age institutions into a new world of profound, constructive organizational change? The answer lies in the very concept of organization and in the beliefs and values of individuals. Our current forms of organization are almost universally based on compelled behavioron tyranny, for that is what compelled behavior is, no matter how benign it may appear or how carefully disguised and exercised. The organization of the future will be the embodiment of community based on shared purpose calling to the higher aspirations of people.

The Golden Links 231 15. What's In a Name? 249 16. The Process Opens 269 17. The Jeweled Bearing 285 18. The Odyssey 303 Epilogue: Then Providence Moved Too 313 What Can You Do? 321 About the Chaordic Alliance 323 A Sample of Chaordic Alliance Participation in the Creation of New Chaordic Organizations 327 Index 333 Page ix Author's Note to the Reader This is a chaordic book. There are many ways to read it. If you wish to sample a few highlights, you can scan the pages for the MiniMaxims and read a few pages surrounding each.

It's a story of events impossible to foresee that have set a man of seventy on another odyssey more improbable than VISA and infinitely more important, along the knife's edge between massive institutional failure and societal transformation. It is the story of a word, ''Chaord" (kay-ord), and how it arose from realization that all things, even life itself, are a seamless blending of chaos and order. It is not a story of the past, although the past is in it. It is not my story, although I am in it.

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