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It encompasses electronic tools and advanced methods for learning, such as simulation, computer conferencing, and collaboration. All these tools work to create knowledge freeways. The two major components of the technology subsystem apply to managing knowledge and enhancing learning (see Figure 6). The Systems Learning Organization Model Culture Managing Knowledge Technology Enhancing Learning Figure 6 Technology Subsystem Technology for managing knowledge refers to the computerbased technology that gathers, codes, stores, and transfers information across organizations and worldwide.

They were not fully prepared to give up the security of their existing size and successes, to fully and systematically metamorphose into that new species, the learning organization. They chose to take on more modest, safer changes, such as quality circles or reengineering, thus realizing only a portion of the full benefits of organizational learning. Forces That Enable Learning Organizations Fortunately, some of the same forces that created changes in the business environment may also serve as the foundation for building the learning organization.

Single-loop learning is focused on gaining information to stabilize and maintain existing systems. It emphasizes error detection and correction. Single-loop learning is concerned with obtaining direct solutions to immediate conflicts or obstacles, which are often symptoms of underlying problems. This type of learning is by far the only kind of loop learning used in most organizations today. Double-loop learning involves in-depth questioning of the system itself to ascertain why errors or successes occur in the first place.

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